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P. 614.292.4120     
F. 614.292.7852     
E. smith.131@osu.edu     

Institute for Ergonomics     
The Ohio State University     
210 Baker Systems     
1971 Neil Avenue     
Columbus, Ohio 43210    

 

 
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Denning, B., and Smith, P. J. (1994). Interface design concepts in the development of ELSA, an intelligent electronic library search assistant. Journal of the Library and Information Technology Association, 133-147.